There is water running down the road, whom do I call?

The first thing to do is to look around and see if any work is in progress in the area and to check the weather. If it has recently rained, look at where the storm drains are located, are they plugged or damaged? If they are then a call to the Winchester Highway Department is the appropriate action to take.

Also, the Water Department maybe flushing a hydrant or pumping out a trench where work is taking place. There are areas in town where natural springs occur and these springs are many times the culprit, you may ask a long time resident of the neighborhood if they are aware of any springs in the area. Then of course there are true water main breaks or leaks that we unfortunately get from time to time. If you cannot easily identify where the water is coming from, feel free to call the Water Department and we will investigate and determine where the water is coming from and make repairs if necessary or contact the proper authority who has the responsibility for that particular situation.